The GEOSERVE GROUP, inclusive of GEOSERVE ENERGY TRANSPORT FZCO (“GETF”), GEOONE SOLUTIONS FZCO (“GeoOne”) is a Dubai-based independent maritime service group with a diversified portfolio of fuel and voyage management solutions. Our focus is to help our clients achieve profitable growth through superior operational expertise, enhanced cost efficiencies, and meaningful service innovation.

GEOSERVE is committed to:
• Ensuring customer satisfaction in every service delivery that we process by meeting agreed requirements for product or service quality and delivery schedule;
• Resolving customer complaints in a timely manner;
• Ensuring high quality of the final service/product by controlling all stages of service delivery;
• Complying with applicable legal and other statutory requirements applicable to the organization;
• Providing assurance, through regular Internal Audits and Management Review Meetings, that the Quality Management System remains effective in meeting requirements;
• Creating good relations with our vendors and suppliers of goods and services by means of implementing an effective evaluation system;
• Engaging in continual improvement through management commitment and employee participation at all levels of the organization.

Quality is regarded as a joint responsibility of management, employees and all stakeholders involved in our operations. 

At GEOSERVE, we are engaged in continual improvement through management commitment and employee participation at all levels of the organization. The Quality Policy shall be available to interested parties. It shall be communicated throughout
the organization and reviewed annually for continuing suitability.